Super Service: Seven Keys to Delivering Great Customer Service...Even When You Don't Feel Like It!...Even When They Don't Deserve It!, Completely Revised and Expanded Book + PRICE WATCH * Amazon pricing is not included in price watch

Super Service: Seven Keys to Delivering Great Customer Service...Even When You Don't Feel Like It!...Even When They Don't Deserve It!, Completely Revised and Expanded Book

Originally published in 1999, Super Service has become the go-to book customer service representatives and managers turn to for expert advice on how to deal with difficult customers and challenging situations. Now, it has been completely revised...Read More

from£N/A | RRP: £14.99
* Excludes Voucher Code Discount Also available Used from £N/A
  • ASDA

    The classic guide that has provided over 40 000 customer services reps with the motivation and techniques they've needed to offer the best possible service--no matter what the customer is like!

  • 0071625798
  • 9780071625791
  • Jeff Gee, Val Gee
  • 1 June 2009
  • McGraw-Hill Professional
  • Paperback (Book)
  • 240
  • 2
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