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Process Improvement: A Handbook for Managers Book
This book offers a systematic, customer-focused approach to improving the way we work. The methods it describes can be applied equally to a specific area or function and to the organization as a whole. The author outlines a four-stage approach and shows what is involved at each stage and how to use the relevant techniques. The text is supplemented by case studies drawn from a variety of businesses and notes on sources of further information. For managers, team leaders, trainers and consultants looking for practical ways to enhance organizational performance, here is a powerful new tool.Read More
from£19.99 | RRP: * Excludes Voucher Code Discount Also available Used from £3.33
- 0566076330
- 9780566076336
- Sarah Cook
- 4 January 1996
- Gower Publishing Ltd
- Hardcover (Book)
- 162
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