Operational support and analysis ITIL V3 intermediate capability handbook (Single Copy): ITIL V3 Intermediate Capability Handbook - Handbook from the Official Publisher of ITIL Book + PRICE WATCH * Amazon pricing is not included in price watch

Operational support and analysis ITIL V3 intermediate capability handbook (Single Copy): ITIL V3 Intermediate Capability Handbook - Handbook from the Official Publisher of ITIL Book

This guide provides a quick reference to the processes covered by the ITIL V3 Operational Support and Analysis syllabus. It is designed as a revision aid for students taking the ITIL Capability qualification for Operational Support and Analysis, and as a handy portable reference source for practitioners who work with these processes. Key Features - Authored and quality assured by itSMF UK, Endorsed by the APM Group and Follows the ITIL Intermediate Capability Operational Support and Analysis SyllabusRead More

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  • 0113312083
  • 9780113312085
  • Stationery Office, Alison Cartlidge
  • 1 November 2009
  • Stationery Office
  • Paperback (Book)
  • 135
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