Alison Cartlidge

Service offerings and agreements ITIL V3 intermediate capability handbook by Alison Cartlidge,Stationery Office,itSMF UK,Janaki Chakravarthy Stationery Office Paperback 11 November 2010 from£N/A | RRP: ~~£9.95~~
An Introductory Overview of ITIL V3 by Alison Cartlidge,Ashley Hanna,Colin Rudd,Ivor Macfarlane,John Windebank,Stuart Rance IT Service Management Forum Limited Paperback from£3.92 | RRP: £
Operational support and analysis ITIL V3 intermediate capability handbook (Single Copy): ITIL V3 Intermediate Capability Handbook - Handbook from the Official Publisher of ITIL by Stationery Office,Alison Cartlidge Stationery Office Paperback 1 November 2009 from£3.74 | RRP: ~~£9.95~~
Service offerings and agreements ITIL V3 intermediate capability handbook [pack of 10] by Alison Cartlidge,Stationery Office,itSMF UK,Janaki Chakravarthy Stationery Office Paperback from£N/A | RRP: ~~£99.5~~