An Introductory Overview of ITIL V3 Book + PRICE WATCH * Amazon pricing is not included in price watch

An Introductory Overview of ITIL V3 Book

This is a small pocket book providing an executive level overview of the new ITIL V3 and its five lifecycle phases. Book has some 50 pages and reminds me of a similar IT Service Management book from 2001. This older one was about Support/Delivery in V2 and was very, very useful, since it was possible back then to put a complete detailed quick reference the core ITSM in cca 70 pages.Read More

from£3.92 | RRP: £
* Excludes Voucher Code Discount Also available Used from £3.29
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