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Raving Fans Cassette Cassette
In a fresh and innovative look at customer service, the authors present an entertaining story about an area manager with a rotten service record and his golf-playing good fairy who teaches him how to turn customers into raving fans.Read More
from£N/A | RRP: * Excludes Voucher Code Discount Also available Used from £N/A
- 0679424954
- 9780679424956
- Ken Blanchard, Sheldon Bowles, Kenneth Blanchard
- 2 September 1993
- Random House US Audio
- Audio Cassette (Cassette)
- abridged edition
- Abridged, Audiobook
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