Public Management and Complexity Theory: Richer Decision-Making in Public Services (Routledge Critical Studies in Public Management) Book + PRICE WATCH * Amazon pricing is not included in price watch

Public Management and Complexity Theory: Richer Decision-Making in Public Services (Routledge Critical Studies in Public Management) Book

Public Management and Complexity Theory That public services exhibit unpredictability, novelty and, on occasion, chaos, is an observation with which even a casual observer would agree. Existing theoretical frameworks in public management fail to address these features, relying more heavily on attempts to eliminate unpredictability through increased reliance on measurable performance objectives, improved financial and human resource management techniques, decentralisation of authority and accountability and resolving principal-agent behaviour pathologies. Essentially, these are all attempts to improve the 'steering' capacity of public sector managers and policy makers. By adopting a Complex Adapti...Read More

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