Measuring Customer Service Effectiveness Book + PRICE WATCH * Amazon pricing is not included in price watch

Measuring Customer Service Effectiveness Book

1. The Business Case for Measurement; Return on investment in customer service; Measurement and service strategy; What to measure; Timing your measurement; Assess your current approach to customer service measurement; 2.Read More

from£130.00 | RRP: £60.00
* Excludes Voucher Code Discount Also available Used from £6.23
  • 0566085380
  • 9780566085383
  • Sarah Cook
  • 22 October 2004
  • Gower Publishing Ltd
  • Hardcover (Book)
  • 160
  • illustrated edition
  • Illustrated
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