Key Element Guide Suite (Aligned to the Itil 2011 Editions) Book + PRICE WATCH * Amazon pricing is not included in price watch

Key Element Guide Suite (Aligned to the Itil 2011 Editions) Book

Key Element Guide Suite Written by the original authoring team for the ITIL 2011 manuals, these Key Element Guides provides a handy reference to the content contained within the core ITIL Lifecycle publications. They discuss ITIL and its evolution and the need for the Service Lifecycle approach. The titles examine what is meant by best practice framework, how this relates to 'common practice', and about degrees of prescription and what compliance means. The main focus of each the Key Element Guides is to provide an overview of the principles, objectives, key elements, roles and responsibilities, challenges and key lessons for each of the five elements of the service lifecycleRead More

from£44.95 | RRP: £44.95
* Excludes Voucher Code Discount Also available Used from £N/A
  • 0113313705
  • 9780113313709
  • Cabinet Office
  • 31 July 2012
  • Stationery Office Books
  • Paperback (Book)
  • 100
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