Introduction officielle á ITIL, le cycle de vie des services Book + PRICE WATCH * Amazon pricing is not included in price watch

Introduction officielle á ITIL, le cycle de vie des services Book

The Introduction to the ITIL Service Lifecycle BookRead More

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  • Pickabook

    Office of Government Commerce

  • Product Description

    Présentation - Cette introduction est votre portail dédié à ITIL. Elle explique le concept essentiel de la gestion des services des technologies de linformation et la place de ITIL, présentant le nouveau modèle du cycle de vie, qui pose le contexte de tous les processus familiers ITIL des livres précédents. Après avoir montré les modèles de haut niveau de processus, il entraîne le lecteur à travers les principaux principes qui gouvernent la nouvelle version : les phases du cycle de vie, la gouvernance et la prise de décision, puis les principes de la conception et du déploiement, de lopération et de loptimisation.

  • 0113311451
  • 9780113311453
  • OGC - Office of Government Commerce
  • 1 December 2008
  • Stationery Office
  • Paperback (Book)
  • 285
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