Information & Communication Technology in Action: Linking Theory & Narratives of Practice Book

Have you ever wondered how today's popular information and communication technologies (ICTs) - email, phones, faxes, video-conferencing, etc. - affect organizations? This book, designed for the nontechnical reader, offers 20 compelling narratives showing how, and why, successful people use ICTs in their daily work life. The narratives are organized around 10 conceptual frameworks: Structuration Complexity Enactment Culture Learning and Control Credibility Sense-making Garbage Can Media Choice Impression Management The stories, based on in-depth interviews with successful professionals, are drawn from a diverse sample of high-end ICT users, including bankers, fish-farmers, high-tech producers, and marketers. The book connects theory to practice by detailing exactly how high-end practitioners make effective use of their ICTs. Information and Communication Technologies in Action will make a useful supplemental text in any course relevant to the use of ICTs in an organizational context. Such courses might include ones on Management, Organizational Behavior, Strategy, Organizational Communication, and Technology Management.Read More