IT Service Management: An Introduction Based on ITIL Book + PRICE WATCH * Amazon pricing is not included in price watch

IT Service Management: An Introduction Based on ITIL Book

An introduction to IT service management as well as an introduction to the books in the IT infrastructure library, this manual also serves as a test preparation guide to the Foundation Certificate exam on IT service management. Based on the latest edition of the ITIL books on service support and service delivery, the text encourages discussion and comparison of best practices based on IT managers' own experiences.Read More

from£37.80 | RRP: £32.99
* Excludes Voucher Code Discount Also available Used from £5.95
  • 9077212280
  • 9789077212288
  • Jan van Bon
  • 30 April 2005
  • van Haren Publishing
  • Paperback (Book)
  • 240
  • 2nd Revised edition
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