Bullies, Tyrants, and Impossible People: How to Beat Them Without Joining Them Book

The impossible people who make lifeâ??s journey so difficult are everywhereâ??at the office, in restaurants, on airplanes, living next door, members of your own family. Theyâ??re . . . â?¢ your â??nothing is ever good enoughâ? bossâ?¢ the â??no price is ever low enoughâ? clientâ?¢ the next-door neighbor who redefines the meaning of paranoiaâ?¢ the maître dâ?? who looks through you as if you donâ??t existâ?¢ the father-in-law who you know is always thinking about how much better a life his Janey or Joey would have if only married to someone other than youRon Shapiro and Mark Jankowski give you a simple and highly effective 4-point plan for dealing with all of them and moreâ??N.I.C.E. Their system shows you how to neutralize your emotions so you donâ??t just react but act purposefully and wisely. It enables you to identify the type of bully, tyrant, or impossible person youâ??re facingâ??the situationally difficult (something has happened that turns an otherwise reasonable person into a temporary terror); the strategically difficult (she has empirical evidence that being difficult is a strategy that gets results); or simply difficult (being difficult is his 24/7 M.O.). Then youâ??ll learn how to shape the outcome by controlling the encounter and, finally, how to get â??unstuckâ? by exploring your options.Using colorful stories from all walks of lifeâ?? â??He called me the scum of the earth and it went downhill from there,â? â??First, lock all your vendors in a small room,â? and â??The boss from hellâ?â??the authors bring their lessons to life, from business life to family life.Read More