Make That Call!: Winning Tactics for 101 Difficult Telephone Conversations Book + PRICE WATCH * Amazon pricing is not included in price watch

Make That Call!: Winning Tactics for 101 Difficult Telephone Conversations Book

This work offers advice on how to tackle 101 difficult business, and other telephone conversations. Topics covered include: speaking to customers; dealing with authority; talking to employees; controlling personal calls; and coping with miscellaneous calls.Read More

from£N/A | RRP: £8.99
* Excludes Voucher Code Discount Also available Used from £N/A
  • 0749419113
  • 9780749419110
  • Iain Maitland
  • 25 April 1997
  • Kogan Page Ltd
  • Paperback (Book)
  • 160
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