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Crucial Confrontations: Tools for Resolving Broken Promises, Violated Expectations, and Bad Behavior CD
Whether it's reprimanding a teenager for breaking a curfew or asking the boss about a promised raise, readers will learn the hands-on skill to resolve the touchiest issues.Read More
from£N/A | RRP: * Excludes Voucher Code Discount Also available Used from £N/A
- 1932378820
- 9781932378825
- Kerry Patterson
- 25 November 2005
- American Media International LLC
- Audio CD (CD)
- Unabridged
- Abridged, Audiobook
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